This domain comprises the supporting systems that are network facing and interact with the collected network information or are providing configuration information to the network. Specific solutions in this domain are: Service Delivery Platform, Integrated Service Management, Intelligent Networks, Provisioning, Service Level Management, Inventory Management, etc.
Whether you are an incumbent or competitive carrier, or delivering voice or data services over fixed or 2.5 or 3G mobile networks - our solutions can help you improve your internal processes, reduce your OPEX and retain customers.
Our OSS solutions are state-of-the-art and delivered in close cooperation with our ISV partners. They enable you to identify profitable customers, grow them through cross and up-selling, retain market share and increase ARPU. They include:
End-to-end fulfillment
Atos Origin’s end-to-end fulfillment, or provisioning process solution, supports the entire fulfillment process from managing a customer’s order to activating the service. Its solutions provide order management, including a broadband order management service and service activation and can handle on-demand network and service provisioning across different network types, such as 2.5G or 3G, IP services, DSL services, PSTN and cable networks. This allows telecom providers to offer a ‘single network’ approach to customers who care more about the services they can access than about the network they are on. For telecom companies, it means reduced provisioning costs and faster time-to-market.
Service Assurance
With Atos Origin’s Service Assurance solution national carriers who offer fixed, mobile, IP VPN or metro Ethernet services can measure and track their service quality in order to meet service level agreements. Analysis of service performance includes traffic information figures; network downtime or call failure numbers; number of completed calls or delivered messages; timescales and corresponding service levels achieved; revenue and margin by client and/or service; overall trends; and network and service performance comparisons. The risk of fraud or network security breaches is also assessed and Atos Origin offers network security services through its Network Security Competence center.
Service Delivery Platform (SDP)
The Atos Origin SDP delivers multimedia 3G services, including video-based services, irrespective of the specific characteristics (screen size, resolution, memory, etc.) of the device requesting the service. It allows the delivery of any content to any device with minimal processing and also provides secure open interfaces for external partners and content providers.
Inventory Management
Atos Origin helps its clients to improve the profitability of their network assets by assessing and improving the performance of your network recording, planning and delivery functions. We work closely with you to focus improvements on business-critical areas, for example identifying hidden or lost assets within your network and reducing third-party costs.
Intelligent Networks (IN)
Atos Origin has been developing IN services on HP platforms for several years. Normally marketed through HP, the key market drivers for our IN services are network convergence, the flexibility of custom tailored solutions and the need for a fully manufacturer independent solution.
Mobile Messaging Service Assurance (MMSA)
Atos Origin provides a fully managed messaging assurance service based on Mobile Enterprise™ technology. Deployed in a matter of weeks, the service can provide extensive analysis in areas including traffic information, revenue and margin per client or service, overall trends, and comparisons between network performance and service performance.